Mzuri, specialists in strip tillage, have recently conducted a customer care survey as part of the company’s continuous improvement programme. Sent to all their UK customers, the questionnaire returned a high number of responses, highlighting the manufacturer’s technical and service excellence with a resounding message that Mzuri performs well for customers.
The survey measured user satisfaction levels with Mzuri at various customer touchpoints, from the initial contact and product demonstrations through to product performance and after-sales service, with the company being awarded consistently high marks across all areas. The Mzuri team’s knowledge and expertise was particularly appreciated, with a staggering 98% of the respondents rating it as excellent or good. Furthermore, 9 out 10 customers were impressed or very impressed with their machine demonstration, and the service back-up received the same high score. 95% thought staff professionalism, communication and speed of response was excellent or very good.
Mzuri drills were awarded equally good marks with 9 in 10 users being satisfied or very satisfied with the system. Specifically, the survey measured the product’s performance in the areas of crop establishment, yields, fuel savings, labour reduction and soil health improvement.
Finally, the survey found that 100% of the respondents would recommend Mzuri to a friend, indicating deep levels of loyalty and trust in the brand.
Mzuri are continuing to strive for customer care excellence and have recently increased their warranty period to 2 years on 2017 products. Talk to your sales team about the range of products available from Mzuri or to enquire about a demonstration of the Mzuri Pro-Til 3T.
Sky manufacture a 3m and 4m gravity fed EasyDrill, which have a 75-140hp requirement. For more information on the gravity-fed EasyDrill, speak to your local Sky dealer, or click here: http://ow.ly/cCst30ssyAH
𝐖𝐞’𝐫𝐞 𝐡𝐢𝐫𝐢𝐧𝐠: C&O are recruiting for a Light Commerical Vehicle Sales Executive to focus on selling Isuzu D-Max Pick-Up trucks from our depot C&O Isuzu in West Sussex. Full details https://bit.ly/3AWxS9k
#jointheteam #workwithus #candoisuzu
Speed. Stamina. Strength. Together, we are ready to give non-league football our all. At work and in play – the Isuzu D-Max is driven to do. Just like football clubs across the country. And we’re proud to support them all the way.
Let’s go! We. Are. Ready.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.