Parts Person – South Petherton, Somerset

Parts Person:

We are looking for a motivated and Agricultural person to join the Parts Team at our Depot in South Petherton, Somerset.

Reports to: Parts Manager

Line Management Responsibilities: Currently None but opportunities to develop into a more managerial role

Location: South Petherton, Somerset

Job Types: Full-time, Contract, Permanent

You will understand the importance of being a trusted advisor to our customers and always provide the highest level of parts support with a sales minded approach by upselling services and products while maintaining existing customer relations. You will supply parts from all our main brands, including Massey Ferguson, Kverneland and SANY, to our agricultural and construction customers and proactively seek new aftersales business to deliver increased parts coverage.

Main Responsibilities

Based within the parts department, this role includes the following key priorities:

• Serving parts to customers over the counter.
• Providing parts assistance to the service department.
• Dealing with incoming telephone enquiries to the parts department.
• Using online parts catalogues to look up and identify parts for customer enquiries.
• Raising invoices and booking in stock.
• Advising customers when their stock has been received and is ready for collection.
• Picking and packing stock and dealing with receipts of items for customers and for stock.
• Able to deliver high levels of customer service.
• Order stock as required for customers or to replenish existing stock.

Personal Specification

Knowledge of the Agricultural Industry and machinery used within.

Highly motivated with team spirit qualities and target driven.

Prioritising, time management, planning and organisational skills.

Good communicator with well-developed interpersonal skills.

Competent PC skills and administrative ability.

There may be times that you are asked to carry out tasks not shown in the job description above.

Please email [email protected] with your CV and covering letter and include the job title and depot location in your email.